Logistics Policy

Logistics Policy

At Hdjdrapi, customer satisfaction is our top priority. Our logistics policy is designed to provide clear, transparent, and reliable delivery information.

Shipping Coverage

We offer international shipping to many countries and regions.
Shipping availability, serviceable locations, and delivery options may vary depending on the destination country or region, local regulations, and carrier capabilities.
Final shipping eligibility is confirmed at checkout based on your delivery address.

Delivery Limitations

Delivery to certain addresses may be restricted due to local laws, customs requirements, or carrier service limitations.
Doorstep delivery availability depends on local regulations and carrier coverage in your area.
If an address cannot be serviced, available options will be shown at checkout.

Shipping Fees

There are no hidden shipping, handling, or processing fees beyond what is shown at checkout.

Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Time

After shipment, estimated delivery time typically ranges from 7–12 business days, depending on the destination country, customs processing, and carrier operations.
Delivery times are estimates and may vary due to factors beyond our control.

Total Delivery Time

Estimated Total Delivery Time: 8–15 business days
(Total Delivery Time = Order Processing Time + Shipping Time)

Order Tracking

Once your order has shipped, a confirmation email with tracking information will be sent when available from the carrier.

Taxes, Duties, and Import Fees

Import duties, customs fees, VAT, or other applicable charges are determined by the destination country and are the responsibility of the customer.
Hdjdrapi does not control or collect these fees.

Secure Payments

All payments are processed securely through trusted third-party payment providers.
No additional security or handling fees are charged.

Customer Support

If you have any questions regarding shipping or delivery, please contact us:
📧 Email: support@hdjdrapicurtains.com